Many of you use Rating-Widget to improve your feedback and interaction with your blog readers.
Today we wanted to give a shoutout to another company, Help Scout (http://www.helpscout.net/) that can help improve the way you deal with your blog readers even more. Help Scout is a simple and personalized email helpdesk solution that organizes support teams and sorts customer service emails.

The application is easy to use and could especially benefit those people who run a blog as part of their business. They offer a free 30-day trial for everyone who’s interested.