Bottom line – we help to bring new potential customers to the store while Yotpo helps to close the deal by showing previous clients reviews (if positive). How we do that? We help the store to use the wisdom of the crowd, and collect an instant feedback using straight forward 5 star rating. Then, by leveraging the Rich-Snippets Premium feature, the ratings intelligently embedded into Google’s SERP to increase the CTR by up to 30%. More traffic = more sales!

The first thing you should do is to make sure that you’ve configured the ratings’ rich-snippets correctly. Go back to the this topic and follow the instructions. Once the configuration is right, usually it takes about two weeks until Google will add the Rich-Snippets ratings. It’s really varies according your store’s content quality, crawling frequency, pagerank and many other parameters. Even though we have many clients that the ratings appeared on their SERP, we can’t assure that Google will eventually add the ratings’ rich-snippets. Unfortunately we don’t have an access to their algorithms.

To disable recommendations shown in the report popup, simply add this code snippet

"hideRecommendations": true,

to your existing integration code options. Your new integration code should be something like:

    ...
    options: {
       "hideRecommendations": true,
       "size": "medium",
       "style": "oxygen",
    }
    ...

WordPress Plugin User?

• Go to Dashboard > RatingWidget
• Select the rating type tab you’d like to modify
• Scroll to the bottom of the setting page until you get to the Power User Settings
• Check the Activate / in-activate checkbox to activate the Power User Settings.
• By default, the hideRecommendations option will already be there as one of the examples:

  options.hideRecommendations = true;

• Delete all other preset functions if not needed or modify when necessary. Then click Save Changes and you’re all set!