Support Center

Frequently asked questions and support documentation for RatingWidget.



  • How to enable RatingWidget Gadget for Blogger’s Mobile Template?

    • Inside blogger window, under “Live on Blog”, choose Template and click Edit HTML.
    • Click inside the text area and search for RatingWidget widget you’ve just added by pressing CTRL–F (Or Commad-F on OSX) and typing RatingWidget. You should see something similar to the following line:
      <b:widget id='HTML1' locked='false' title='RatingWidget' type='HTML'>

      Your element’s id attribute might be a little different (e.g. id=’HTML2′).

    • Add mobile=’yes’ to enable RatingWidget on your mobile template. The new line should look like this:
      <b:widget id='HTML1' mobile='yes' locked='false' title='RatingWidget' type='HTML'>
    • Click Save Template and the ratings should now work on your mobile view.
  • I have added RatingWidget for Blogger Gadget but I can’t see any ratings, what’s wrong and how can I fix it?

    RatingWidget has to assign a unique ID to every post’s/page’s rating. The assigned ID is the Blogger’s post ID. Therefore, if the RatingWidget for Blogger script can’t find any ID, the ratings won’t appear on the page.

    Below you can find a short instructions that will help you to check if your Blogger’s template contains the post-ID HTML element. If not you’ll be guided to add the right element to resolve it.

    • Open your blog’s template and click on EditHtml:Blogger Template Section
    • In order to find the main post template container, put the mouse cursor anywhere inside the code area and click Ctrl+F to start the search functionality.Blogger Editor Search
    • Search for the following code:
      <b:includable id='post' var='post'>

      Blogger Post Template - Html Editor

    • Then, expand the sub-template by clicking the small arrow next to the line number on its left and search for the following meta element:
      <meta expr:content='' itemprop='postId'/>

      Blogger Post ID Meta - Html Editor

    • This meta tag is required in order to match each rating with its corresponding unique post ID, so if you can’t find it, simply add it and save the template.Hint: In many theme’s you can search for:
      <a expr:name=''/>

      and simply add the meta element afterwards.

  • How to hide the content recommendations shown in the after vote report popup?

    To disable recommendations shown in the report popup, simply add this code snippet

    "hideRecommendations": true,

    to your existing integration code options. Your new integration code should be something like:

        options: {
           "hideRecommendations": true,
           "size": "medium",
           "style": "oxygen",

    WordPress Plugin User?

    • Go to Dashboard > RatingWidget
    • Select the rating type tab you’d like to modify
    • Scroll to the bottom of the setting page until you get to the Power User Settings
    • Check the Activate / in-activate checkbox to activate the Power User Settings.
    • By default, the hideRecommendations option will already be there as one of the examples:
      options.hideRecommendations = true;
    • Delete all other preset functions if not needed or modify when necessary. Then click Save Changes and you’re all set!