Important: This service will be closing on December 20, 2025. Read our blog post for more details: Closing This Chapter: A Heartfelt Goodbye from RatingWidget
Important: This service will be closing on December 20, 2025. Read our blog post for more details: Closing This Chapter: A Heartfelt Goodbye from RatingWidget

Support Center

Frequently asked questions and support documentation for RatingWidget.

I uninstalled RatingWidget for Shopify app but the ratings are still on my product pages. How to completely remove the ratings?

1. Go to your Store Admin Dashboard.

2. There, click Online Store menu, then click Themes, then click on Edit HTML/CSS.online_store_themes

3. Open Layout/theme.liquid, search for {% include 'rw-js' %} and remove it. It can usually be found immediately before the </body> tag.remove-rw-js

4. Save the changes.

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